FAQs
Quick answers about ClaraReminds, SMS reminders, caregiver alerts, privacy, billing, and managing clients.
Absolutely. Once you're logged in, you'll be able to sign up and manage multiple clients right from your dashboard, which is helpful for caregivers looking after more than one loved one.
Any phone that can send and receive text messages works, including a smartphone or basic flip phone. No app, no Wi-Fi, and no learning curve.
No. Clara works over standard SMS, so as long as they have cell service, they're good to go.
Yes. You can write each reminder in your own voice so it feels familiar and reassuring to your loved one.
Yes. With Essential Plus, you can schedule up to 3 reminders per day to cover morning, midday, and evening doses.
Reminders are sent based on your loved one's local time, so they always arrive at the right moment of their day.
You can cancel anytime from your dashboard. There are no contracts and no cancellation fees.
Yes. We treat reminder details and reply data with care and never share or sell your information. See our Privacy Policy for full details.
As long as they can receive texts on their phone, Clara keeps working. You can also update reminder details from your dashboard when routines change.
You can update their number anytime from your dashboard, and reminders will continue from the next scheduled time.
No. Clara is a friendly reminder service, not medical advice. Always follow your healthcare provider's guidance on medication and dosing.
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Clara is ready when you are. Set up in minutes, cancel anytime.
No contracts. No app. Cancel anytime.